TY - JOUR AU - Giacalone, Marco AU - Salehi, Sajedeh PY - 2022/07/29 Y2 - 2024/03/29 TI - An Empirical Study on Mediation in Civil and Commercial Disputes in Europe: The Mediation Service Providers Perspective JF - Revista Ítalo-española de Derecho procesal JA - RIEDP VL - IS - 2 SE - Artículos DO - 10.37417/rivitsproc/802 UR - https://revistasmarcialpons.es/rivitsproc/article/view/an-empirical-study-on-mediation-in-civil-and-commercial-disputes SP - 11-54 AB - <p>This empirical study seeks to explore the application of mediation and online mediation in civil and commercial disputes from the perspective of service providers in France, Italy, and Belgium. A qualitative approach was used in investigating the effectiveness of mediation, the challenges that mediators face, including online, and its future perspective through the lens of service providers. This study aims to be suitable for policymakers, jurists, researchers, and mediation service providers.</p> ER -